SPRINGFIELD — The worker headcount at MGM Springfield remained largely unchanged in the early part of 2025 with 1,546 total employees.
That’s according to employment figures released by the casino this month in its quarterly report to the Massachusetts Gaming Commission.
Those 1,546 employees were down slightly from the 1,562 reported in the fourth quarter of 2024. The figure a year ago in the first three months of 2024 was 1,505.
Of the 1,546-person headcount for the first quarter, 984 were full time, 314 part time and 246 were on-call.
The casino is hitting, or nearly hitting, its diversity goals with 804 minority employees working out to 52% of the total. The goal set by the state is 50%. Sixty-eight employees are veterans, about 45 of the total, beating the goal of 3%.
MGM falls short on women hires with 639 or 41%. The goal is 50%.
At a meeting last week, MGM pointed to success in hiring women for its security team, traditionally a male dominated field.
The promise of 3,000 casino workers in Springfield — a number executives now say is unrealistic — was held out to voters as a reason to vote for legalized casinos. MGM hit the number once, briefly when it first opened in 2018.
A more realistic goal, executives have said, is to grow to about 2,000 jobs. But hiring is driven by business needs, MGM has contended.
The casino has open, unfilled positions now and touted tours given to Holyoke Community College, Manchester Community College and Springfield College students and its presence at career fairs hosted by UMass Hospitality and Westfield State University.
MGM Springfield table games dealers and poker dealers voted in March 2024 to join the New England Joint Board UNITE HERE union but say MGM is refusing to negotiate.
MGM management says a number of union representatives engaged in misconduct that interfered with employee choice and made a free and fair election impossible, so it is having the election reviewed.
