RocketPhone raises $10.5 million to commercialise AI-native voice platform
London, UK. 14 January 2024 – Leading voice processing system, RocketPhone.ai has raised $10.5 million in funds without Venture Capital backing.
RocketPhone.ai’s AI-native platform helps businesses serve customers faster, identify and secure more sales leads and achieve greater agent satisfaction. This latest investment will contribute to its ongoing development of its platform that makes business velocity 10 times more effective.
This comes as RocketPhone.ai announces the appointment of Michael Wooldridge, Ashall Professor of the Foundations of Artificial Intelligence at University of Oxford, to its advisory board. He will play a critical role in the ongoing development of RocketPhone’s AI-native product suite.
Other RocketPhone.ai advisors include Niluka Ratnayake, Iliana Paskova, Diane Groell, Yui Ho (Chris) Lui, Kristian Flyvolm and Zeeshan Feroz.
“We’re honoured to welcome Professor Michael to our advisory board. His unmatched expertise in the field of AI will be invaluable as we continue to develop and improve our AI-native offering.”
Sam Gillingham, co-founder of RocketPhone.
Continuing on its growth trajectory, RocketPhone.ai announced the launch of the world’s only business mobile network for Salesforce, RocketCell, earlier this year. It records, transcribes, summarises and logs every mobile call in Salesforce – without the need of a separate app. RocketCell now boasts customers across financial services, automotive, professional services and commercial property.
RocketPhone.ai is months away from announcing the release of its video analysis tool, bringing video channels like Zoom and Microsoft Teams the same functionality as voice. Unlike existing video note-taking tools that send transcripts to GPT for summarisation, RocketPhone.ai’s upcoming technology will analyse facial and body expressions to accurately gauge engagement and distraction.
“The funds raised will fuel the next stage of innovation. The development of our video analysis tool marks a step-change in how AI will shape the future of sales, creating new opportunities for businesses to drive better engagement between agents and consumers across all channels.”
Muj Choudhury, co-founder and CEO of RocketPhone
RocketPhone optimises customer service and sales by analysing conversations in real-time, recording key identifiers for follow up activity and automating actions from the intelligence garnered. With expert-built AI making up the foundations of the platform, RocketPhone’s unique ability to provide agents with real-time customer data means it has and will continue to stay ahead of the curve.
About RocketPhone
RocketPhone is the leading enterprise voice processing system for the Salesforce ecosystem. It taps into customer and sales conversations, records key identifiers for follow up activity and automates actions from the intelligence garnered. Its native-AI is highly customisable to fit each company’s unique needs, while booting their business velocity and making it 10 times more effective.
